Stark County Community Action Agency - Employment

Finance Director

Duties and Responsibilities:

• Direct and manage the daily operation of SCCAA Finance Department, including payroll, accounts payable and accounts receivable.
• Work with Chief Executive Officer to ensure organizational financial effectiveness through strategic planning, risk management, self-assessment and systems integration.
• Supervise finance department staff, planning, scheduling and assigning work; training and evaluating employee performance.
• Oversee and assure all established fiscal controls are adhered to by staff, inclusive of assuming full responsibility for the safety and integrity of all financial records, checks documents and records.
• Maintain functional knowledge of various Grantor rules, regulations and fiscal requirements to assure organizational compliance.
• Develop Annual Agency Budget along with Chief Executive Officer and program budgets in concert with Program Directors.
• Act as staff liaison to the Governing Board Finance Committee, maintain agendas and minutes.
• Ensure that financial requirements are met for all grants, maintain the corporate grant files.
• Serve as the in-house manager of organizational IT system working with third party contractor for compliance and integrity of systems.
• Analyze organizational insurance requirements and needs for cost effectiveness and assurance of coverage.

QUALIFICATIONS REQUIRED:
EDUCATION:
Bachelor Degree in Business Administration, Finance or Accounting, with at least ten years of demonstrated experience in Community Action Agency or non-profit, public or governmental accounting department, with Masters in Finance or MBA preferred. Ability to provide competent leadership through planning, foresight and follow-up. Excellent managerial skills and ability to evaluate staff performance; Excellent project management and time management skills; Exceptional analytical abilities; Excellent verbal and written communication; Experience with multi-funded grant operations; proficient with accounting software and standard office and accounting equipment. Demonstrated working knowledge and experience with federal and state regulations.

Center Manager

Duties:

• Ensure that all aspects of child development, health, safety and nutrition are at or above levels required by The Head Start Act and all regulatory and governing entities.
• Ensure that Family and Community partnerships at the center are active and that communication with staff and parents is timely and encourages involvement.
• Responsible for mentoring, training, coaching and disciplining staff as appropriate and in accordance with SCCAA guidelines and expectations.
• Maintain organized, current and complete records of enrolled children and staff.

Skills/Qualifications:

• A minimum of a Bachelor’s degree in Early Childhood Education and 5 years related work experience in an ECE and pre-school setting.
• Be or become a CLASS Reliable Certified educator (within 6 months) and maintain the status during employment.
• Working knowledge of ODJFS Child Care Licensing Rules and Regulations
• Excellent inter-personal and communication skills.
• Previous supervisory experience preferred

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ERSEA Manager

Position Concept: Manage the Head Start Eligibility, Recruitment, Selection, Enrollment, and Attendance components to ensure compliance at all times with Head Start Performance Standards, ODJFS regulations and SCCAA policies and procedures.

Duties:

• Monitor, facilitate and report on the ERSEA component. Ensure the program meets the requirement of full funded enrollment.
• Supervise Family Service Specialists.
• Maintain liaison relationships with other agencies, school districts, programs, organizations and groups providing services to children in Stark County.
• Develop and implement program recruitment plan. Identify and organize opportunities for advertisement, recruitment activities, etc. to promote the Head Start program in Stark County.
• Develop program selection criteria.
• Work with all component managers to facilitate appropriate placement of children in sites and classrooms.
• Conduct regular visits to all sites and partner sites to monitor service provision and required documentation.
• Maintain working knowledge Head Start Performance Standards and poverty guidelines.
• Maintain confidentiality in all areas for children, families, staff, and records.

Skills/Qualifications:

• Must possess the minimum of Bachelor’s Degree in Social Work, Child and Family Studies or a related field. A minimum of 2 years’ management experience working in a social service or non-profit field. Head Start experience preferred.
• Must have demonstrated strong verbal and written communication skills. Must possess ability to seek solutions and solve problems.
• Must be computer proficient with a strong working knowledge of Microsoft Office Suite, data entry, and other computer operations.
• Pre-employment background check, drug screen and physical required.
• A current, valid driver’s license is required.

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Family Services Specialist

Family services specialist with a minimum of an Associate degree in social work or related field and 2 years of work experience in the field or a Bachelor degree. Case management experience is a must.

Duties: assist in the coordination and delivery of program services that promote family and community development. Recruit qualified families for the Head Start program, maintain a high level of professionalism, confidentiality, and provide advocacy for disadvantaged children and families in the program

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Head Start School Bus Driver - Massillon

Duties:

• Perform daily pre-trip and post-trip bus inspections.
• Transport children to and from the assigned Head Start sites on a regular basis.
• Must track and submit reports (pre-trip, bi-weekly mileage, and child count forms daily and bi-weekly to the Transportation Manager.
• Must perform other duties as assigned at the sites by the Site Supervisors, or Managers when not driving the bus.

Skills/Qualifications:

• High School diploma or GED equivalent. Must possess a CDL driver’s license with a minimum class B and SP endorsement and bus driver certificate, and at least 1 year of driving experience as a school bus driver.
• Must complete CPR, Communicable Disease, First Aid and Child Abuse and neglect.

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Health Services Manager

Responsible for the management of the Head Start Health component.

• Track medical, dental and developmental requirements for Head Start and Early Head Start children in accordance with the Head Start Performance Standards, ODJFS regulations, and State of Ohio EPSDT recommendations.
• Ensure accuracy of child data and monitor deadlines and expiration dates in order to maintain compliance with Head Start Performance standards and ODJFS licensing rules.
• Maintain liaison relationships with other agencies, health and dental providers, programs, organizations and groups providing services to meet children’s health needs. Organize annual Health Advisory Committee.

Skills/Qualifications:

• Must possess a Bachelor’s degree in Health Care Management, Nursing, Public Health, or Health related field. Education, training, and work experience in the health field with the pediatric age. Minimum two years’ experience managing in a medical environment. Head Start experience preferred.

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Health Services Technician

Duties: Provide health related services to children enrolled in the Head Start/Early Head Start program; assist in meeting the needs of families served.

Skills/Qualifications: Licensed Practical Nurse (LPN) or Certified Medical Assistant required. Training and/or work experience with pediatric children ages 0-5 is preferred. Must have excellent writing, communication, and computer skills. Valid driver’s license required.

Duties:

• Track medical, dental and developmental requirements for Head Start and Early Head Start children.
• Review medical and dental documentation for enrolled children. Enter all results and follow-up in Child Plus data system.
• Utilize Child Plus reports to ensure accuracy of child data and to monitor deadlines and expiration dates in order to maintain compliance with Head Start Performance standards and ODJFS licensing rules.
• Complete Health Care Plans and Administration of Medication Forms with parents in compliance with ODJFS licensing regulations. Train staff as needed.
• Assist community health providers during health or dental clinics.
• Obtain and monitor necessary health or dental consents for enrolled children. Maintain documentation in Child Plus.
• Monitor health insurance documentation for enrolled children using Child Plus.
• Perform vision, hearing, lead, hematocrit and hemoglobin screenings to maintain compliance with Head Start Performance Standard screening requirements and timelines.
• Contact parents and medical providers to obtain medical records and documentation of follow-up treatments.
• Provide transportation as needed for children and parents to obtain required screenings or follow-up.
• Provide first aid and support to classroom staff to assess injuries, communicable diseases, etc. Provide classroom activities and education as needed.
• Maintain confidentiality in all areas for children, families, staff, and records.
• Performs other related duties as assigned.

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Janitor

Duties:

• Maintain clean and sanitary center and classroom environments.
• Conduct daily playground inspection and complete daily checklist.
• Conduct daily inspection of outside of building. Remove trash and any hazards as needed. Report needed repairs.
• Make necessary repairs to equipment, furniture, etc. Report safety concerns or needed repairs to supervisor. Remove all safety hazards. Insure OSHA compliance.
• Maintain classroom sanitizer according to guidelines. Maintain all cleaning and restroom supplies. Report supply needs to the Supervisor.
• Maintain driveways, sidewalks and parking lots as assigned. Remove snow and ice or other hazards as needed to maintain safe conditions.
• Ensure clean and organized maintenance areas, supplies, and equipment.
• Operate floor machines, buffers, vacuums, hand tools, small power tools, and other equipment.

Skills/Qualifications:

• Must possess high school diploma or GED equivalent. Must possess at least one (1) year experience in custodial or maintenance work.

Physical Requirements:

• Including but not limited to standing and walking for long periods of time, as well as pushing, lifting, bending, climbing, reaching and kneeling. Ability to lift 50 pounds.

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Nutrition Aide

Duties:

• Transport food using Agency vehicle to other sites daily and as needed
• Preparing food and supplies for delivery to classrooms, delivery of food to classrooms and collecting food and dishes after meal service, in a timely manner.
• Ensure that serving bowls and utensils are provided to support family style dining in the classrooms.
• Wash dishes and equipment. Wipe surfaces as required during the day to maintain a clean kitchen area. Mop floors daily.

Skills/Qualifications:

• Must possess high school diploma or GED equivalent. Must possess at least six months experience with large volume cooking of food service.
• Ohio Certification in ServSafe Food protection – Level 1 minimum
• A current, valid driver’s license is required.
• Include but not limited to standing and walking for long periods of time, pushing, lifting, bending and reaching. Ability to lift 50 pounds.

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Program Aide

• Ride the bus with the bus driver daily to pick up and take home all children assigned to the route. Support the Bus Driver in maintaining vehicle rules.
• Assist children on and off the bus. Assist children in fastening and securing seat belts and child restraints.
• Responsible for obtaining needed medications from classroom for transportation from school, delivering to parent or storing in bus garage, and returning to classroom teacher upon delivery to school.
• Ensure that children are released only to authorized individuals listed on the Child Information Form or signed addendums.
• Assist in classrooms as needed for coverage under the direction of the Center Manager.
• Perform other duties as assigned.

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Teacher
Stark County Community Action Agency is seeking to hire Teachers with a minimum of an Associate degree in Early Childhood Education (ECE) or a Bachelor degree in ECE or related field, to teach in the Head Start Program. 

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Teacher Assistant
Teacher Assistants with a minimum of an Associate degree in Early Childhood Education (ECE) are needed to teach in the Head Start Program. Must have a clean background check, and an insurable driver's license. An Excellent benefit package is offered. EEOE, DFWP 

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EHS Teacher
Early Head Start Program, will implement Infant/Toddler program curriculum and activities which take into consideration cultural, social, and economic backgrounds, emotional or physical disabilities, and individual style and pace of learning to ensure a holistic and comprehensive delivery of services. Minimum of a Associate Degree in Early Childhood Education with Infant/Toddler coursework and a minimum of four (4) months documented successful experience in an Infant/Toddler environment.

Call Center Representative

Duties:

• Answer incoming customer phone calls and take appropriate action
• Maintain customer satisfaction ratings
• Input data into systems and update customer records as required
• Maintain confidentiality of customer information and related program records

Skills:

• Ability to work with a diverse population
• Intermediate computer skills
• Excellent verbal, written and interpersonal communication

Background:

• High School diploma or GED
• Minimum two (2) years of work experience in office/customer service environment

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Secretary/Receptionist

Duties and Responsibilities:

• Greets, directs, and provides eligibility criteria/mandates to customers before they are assisted by Intake staff
• Advises customers of IVR and Walk-In appointment process
• Multi-line phone system - Respond to all incoming customer calls, answer questions and/or transfer calls to appropriate intake specialist or department
• Must be able to perform outstanding customer service to consumers by providing compassionate, active listening, and responding to customer's needs in a timely manner. Follow-through of promises made to consumers is expected
• Must be knowledgeable of and educates customers on all SCCAA program services as well as other agency program services to make proper customer referrals
• Must be able to multi-task, as it is required that various other duties are to be completed simultaneously while maintaining the front desk
• Must be able to provide clear and comprehensive answers to inquiries from customers

Skills and Specifications:

• Excellent verbal and written communication skills required
• The ability to multi-task effectively
• Understanding of diverse cultures
• Excellent organizational skills with the ability to prioritize workload and meet deadlines
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint)

Education and Experience:

• High School Diploma or GED and/or an associate degree in Social Work or related field from an accredited college or university; or a technical school certification and/or 5 years of equivalent work experience in social services
• Minimum of two (2) years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income customers

HWAP Program Director

Duties:

• Development and management of programmatic budgetary and financial oversight.
• Manage staff in all areas of administration, implementation of services and program compliance.
• Manage program outcomes and new program development, focusing on the needs of the community, using research forecasting trends and analyzing data to make program decisions.
• Maintain organization and program compliance with all applicable OSHA, DOE and HHS regulations governing HWAP operations.
• Provide technical assistance to contractors to insure understanding and implementation of expected HWAP performance.

Skills/Minimum Qualifications:

• Associate Degree in Construction or Business Management.
• Five years of experience in Home Weatherization Assistance Program (HWAP) administration or implementation.
• Ohio Weatherization Training Center, Building Performance Institute (BPI) and Quality Control Inspector (QCI) certified (preferred).
• Building Technology (e.g. heating, cooling and ventilation) experience preferred.
• At least three years of previous supervisory experience required.
• Must possess personal transportation and valid Ohio driver’s license for occasional travel within and outside of Ohio.

Pre-employment background, physical and drug test required.

Family and Community Services Intake Specialist

Duties:

• Provide intake for ALL CSBG and related programs
• Work with the CSBG Director as needed to plan, implement, and coordinate awareness of CSBG programs and events to the community at large but specifically with the low-income communities.
• Interviews clients and assesses family needs relative to achieving self-sufficiency
• Assist clients with plan to eliminate barriers to self-sufficiency
• Refers clients to appropriate internal programs/external social service agencies for coordination of services
• Conducts/coordinates outreach services to targeted areas of the county
• Provides data analysis to support outreach efforts to targeted communities.
• Review goals with families and document progress toward goals.
• Develop community partnerships with professional agencies serving low income families.

Skills/Qualifications:

• Must possess at least an associate’s degree or (5) years’ experience in a related social services field with three (3) year minimum with program intake experience.
• Must demonstrate strong verbal and written communication skills. Must possess ability to seek solutions and solve problems.
• A current, valid driver’s license is required. Current vehicle insurance coverage is required.

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Youth Services Coordinator

General Responsibilities:

• Provide students with activities that promote their physical and intellectual development.
Coordinate the creating, planning and maintaining of a safe and healthy learning environment.
• To coordinate all activities involved with the safe and effective operations of enrichment and academic programs.
• Utilize positive strategies to support the social and emotional development of all the students.
• Assist and monitor students during program hours.
• Maintain accurate and up to date student and after school program records
• Supervise tutors and provide learning tools for promoting a positive environment
• Provide individual or group tutoring, including study skills, and mentor participants in the areas of academic support, test preparation and virtual online learning.
• Maintain tutoring files (class schedules, grades, remove and replace Tutorial Contact Sheets, supplies, forms, etc.).

Qualifications:

• The Coordinator must have a minimum of a Bachelor’s Degree and 2 years student services experience.
• It is preferred that the coordinator have experience in teaching, peer tutoring, mentoring, and leadership.

Data and Compliance Specialist

WORKING IN A PROGRAM TO ADDRESS INFANT MORTALITY:

Monitor and provide monthly reporting of Community Health Worker client pathway completion accuracy and consistency.

Provides system training to CCA supervisors and new CHWs. Provides technical assistance to the Care Coordination Agencies and referral partners specific to the Care Coordination System and Pathways HUB Model.

Reviews, writes and interprets monthly reports for funders and contracted agencies to evaluate progress of program goals and objectives.

Data management of billing process for Care Coordination Agencies. Participate in the coordination and oversight of CCA billing activity and system utilization including data cleaning and data preparation related to the billing processes.

Develops and implements the Pathways Community HUB Quality Improvement Plan; develops quality improvement strategies for CCAs and the HUB; initiates quality improvement cycle with HUB Director and Clinical Coordinator.

Conduct oversight and consultation with Care Coordination Agency Supervisors for Care Coordination Systems, Quality Improvement Metrics and program activities to ensure compliance with National Pathways Community HUB Certification Standards.

Ability to analyze and interpret large datasets using quality improvement methods and research methods. Analyzes data and prepare monthly reports for care coordination supervisors, SCCAA Board members and leadership, and HUB Program Committee on program productivity.

QUALIFICATIONS REQUIRMENTS:

• Bachelor’s Degree in a Health Management or related field (Master’s preferred) with two (2) years’ experience in program management and data analytics or equivalent combinations of experience and/or education;
• Experience with project evaluation, statistics, and medical terminology is critical. Computer and software literate with competence in MS Word and Excel, data entry, internet navigation and emai

No Current Openings

Senior Aide (Part Time)

PROGRAM CONCEPT: The Telephone Reassurance Program is a brief, daily/weekly telephone call to an older adult to verify their well-being. The program is designed for individuals who live alone or feel isolated and serves as a lifeline to the senior population of the Stark County community to connect and provide needed beneficial services and resources.

DUTIES AND RESPONSIBILITIES

• Conduct assurance calls to program participants; provide welcoming communication;
• Maintain neat and accurate participant files and program documentation;
• Prepare and submit monthly reports;
• Develop and/or maintain a directory of current available social services for referral purposes.

SKILLS, ABILITIES, KNOWLEDGE AND SPECIFICATIONS

• Excellent verbal and written communication skills required
• Knowledge of various community based social services/providers
• Must have high level of interpersonal skills.
• Excellent organizational skills with the ability to prioritize workload

EDUCATION

• High School Diploma/GED, Associates Degree in Social or Human Services, preferred

Neighborhood Community Engagement Coordinator

POSITION CONCEPT: Under general direction, responsible for providing leadership, direction, support and coordination to the overall day to day operations of the newly funded Neighborhood Opportunities and Aspiration Collaboration (NOAC) Initiative

The initiative’s goal is to demonstrate that through capacity building and empowerment of families with guidance and targeted supportive services and utilization of a strategic social determinants of health pathway approach child poverty can be impacted.

The Neighborhood Community Engagement Coordinator will also oversee the functioning of up to three part time Community Navigators, and must be able to effectively and efficiently coordinate, manage, administer and support the start-up and ongoing operation of the NOAC initiative.

SIGNIFICANT RESPONSIBILITIES:

• Manage the day-to-day operational aspects of the NOAC Initiative as directed by the Chief Executive Officer.
• Coordinate and collaborate with the Harrisburg-Royal Neighborhood Association.
• Establish and maintain community collaborative partnerships with residents, educational institutions, early childhood providers, social services organizations, non-profit, business entities within the target neighborhood.
• Build meaningful relationship/connections with residents, education institutions, early childhood/daycare, social service organizations, non-profit organizations to support program coordination and service deliverables.
• Develop comprehensive mapping of the target neighborhood characteristics based upon assessment.
• Assume full responsibility for facilitation, implementation and achievement of NOAC project deliverables.
• Organize, direct and conduct community based residential meetings.
• Development of family and individual Pathway plans for self-sufficiency.
• Participate in the hiring, onboarding, training and support of Community Navigators
• Excellent written and verbal communication skills are a necessity

REQUIRED QUALIFICATIONS (Education, Training and /or Experience)

Bachelor’s Degree, with Masters preferred, with experience and emphasis in social work, volunteer management, community organizing and /or education or equivalent experience of 2-5 years in non-profit environment, with community development, and engagement experience essentially preferred. Valid Ohio Driver’s license, with reliable, and insured transportation for local travel; pre-employment background check and physical.