Stark County Community Action Agency - Employment

No Current Openings

Dispatcher

Duties:

• Work with Family Service staff and Bus Drivers, under the direction of the Transportation Manager, to place children on routes.
• Prepare necessary child paperwork for drivers in a timely manner prior to start date.
• Dispatch busses according to schedule. Arrange for extra busses and/or drivers as needed (accidents, field trips, staff absenteeism)
• Monitor bus radio communications during active transportation routes. Communicate with drivers as needed to assist with children, traffic incidents, accidents, etc. Log all radio communications as directed and report all areas of concern to Transportation Manager.
• Answer all incoming calls from parents/guardians. Log all call-offs and record in Child Plus. Report call-offs to centers as necessary.
• Maintain safe work place environment in the bus garage area in accordance with regulations and agency policies and procedures.
• Drive as a substitute bus driver when needed. Conduct all duties and responsibilities of a bus driver when driving.
• Report all vehicle maintenance concerns or safety hazards to Transportation Manager.
• Report, in writing, to the Transportation Manager all traffic moving violations or charges as required by state and federal rules.
• Maintain confidentiality in all areas for children, families, staff, and records.
• Attend all required trainings and in-services.

Skills/Qualifications:

• Must possess high school diploma or GED equivalent
• Must possess a valid CDL license with a minimum Class B and SP endorsement and bus driver certificate.
• Proficient in basic computer skills such as data entry, email, spreadsheets. Ability to operate telephone, bus radio and basic office equipment.
• Must have demonstrated strong verbal and written communication skills. Must possess ability to seek solutions and solve problems.

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ERSEA Manager

Position Concept: Manage the Head Start Eligibility, Recruitment, Selection, Enrollment, and Attendance components to ensure compliance at all times with Head Start Performance Standards, ODJFS regulations and SCCAA policies and procedures.

Duties:

• Monitor, facilitate and report on the ERSEA component. Ensure the program meets the requirement of full funded enrollment.
• Supervise Family Service Specialists.
• Maintain liaison relationships with other agencies, school districts, programs, organizations and groups providing services to children in Stark County.
• Develop and implement program recruitment plan. Identify and organize opportunities for advertisement, recruitment activities, etc. to promote the Head Start program in Stark County.
• Develop program selection criteria.
• Work with all component managers to facilitate appropriate placement of children in sites and classrooms.
• Conduct regular visits to all sites and partner sites to monitor service provision and required documentation.
• Maintain working knowledge Head Start Performance Standards and poverty guidelines.
• Maintain confidentiality in all areas for children, families, staff, and records.

Skills/Qualifications:

• Must possess the minimum of Bachelor’s Degree in Social Work, Child and Family Studies or a related field. A minimum of 2 years’ management experience working in a social service or non-profit field. Head Start experience preferred.
• Must have demonstrated strong verbal and written communication skills. Must possess ability to seek solutions and solve problems.
• Must be computer proficient with a strong working knowledge of Microsoft Office Suite, data entry, and other computer operations.
• Pre-employment background check, drug screen and physical required.
• A current, valid driver’s license is required.

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Family Services Specialist

Family services specialist with a minimum of an Associate degree in social work or related field and 2 years of work experience in the field or a Bachelor degree. Case management experience is a must.

Duties: assist in the coordination and delivery of program services that promote family and community development. Recruit qualified families for the Head Start program, maintain a high level of professionalism, confidentiality, and provide advocacy for disadvantaged children and families in the program

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Head Start School Bus Driver - Massillon

Duties:

• Perform daily pre-trip and post-trip bus inspections.
• Transport children to and from the assigned Head Start sites on a regular basis.
• Must track and submit reports (pre-trip, bi-weekly mileage, and child count forms daily and bi-weekly to the Transportation Manager.
• Must perform other duties as assigned at the sites by the Site Supervisors, or Managers when not driving the bus.

Skills/Qualifications:

• High School diploma or GED equivalent. Must possess a CDL driver’s license with a minimum class B and SP endorsement and bus driver certificate, and at least 1 year of driving experience as a school bus driver.
• Must complete CPR, Communicable Disease, First Aid and Child Abuse and neglect.

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Health Services Manager

Responsible for the management of the Head Start Health component.

• Track medical, dental and developmental requirements for Head Start and Early Head Start children in accordance with the Head Start Performance Standards, ODJFS regulations, and State of Ohio EPSDT recommendations.
• Ensure accuracy of child data and monitor deadlines and expiration dates in order to maintain compliance with Head Start Performance standards and ODJFS licensing rules.
• Maintain liaison relationships with other agencies, health and dental providers, programs, organizations and groups providing services to meet children’s health needs. Organize annual Health Advisory Committee.

Skills/Qualifications:

• Must possess a Bachelor’s degree in Health Care Management, Nursing, Public Health, or Health related field. Education, training, and work experience in the health field with the pediatric age. Minimum two years’ experience managing in a medical environment. Head Start experience preferred.

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Health Services Technician

Duties: Provide health related services to children enrolled in the Head Start/Early Head Start program; assist in meeting the needs of families served.

Skills/Qualifications: Licensed Practical Nurse (LPN) or Certified Medical Assistant required. Training and/or work experience with pediatric children ages 0-5 is preferred. Must have excellent writing, communication, and computer skills. Valid driver’s license required.

Duties:

• Track medical, dental and developmental requirements for Head Start and Early Head Start children.
• Review medical and dental documentation for enrolled children. Enter all results and follow-up in Child Plus data system.
• Utilize Child Plus reports to ensure accuracy of child data and to monitor deadlines and expiration dates in order to maintain compliance with Head Start Performance standards and ODJFS licensing rules.
• Complete Health Care Plans and Administration of Medication Forms with parents in compliance with ODJFS licensing regulations. Train staff as needed.
• Assist community health providers during health or dental clinics.
• Obtain and monitor necessary health or dental consents for enrolled children. Maintain documentation in Child Plus.
• Monitor health insurance documentation for enrolled children using Child Plus.
• Perform vision, hearing, lead, hematocrit and hemoglobin screenings to maintain compliance with Head Start Performance Standard screening requirements and timelines.
• Contact parents and medical providers to obtain medical records and documentation of follow-up treatments.
• Provide transportation as needed for children and parents to obtain required screenings or follow-up.
• Provide first aid and support to classroom staff to assess injuries, communicable diseases, etc. Provide classroom activities and education as needed.
• Maintain confidentiality in all areas for children, families, staff, and records.
• Performs other related duties as assigned.

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In-Kind Coordinator

Duties:

• Ensure accurate and timely collection and recording of non-federal share data.
• Develop and maintain relationships with other agencies, school districts, programs, organizations and groups to secure opportunities for in-kind donations to the Head Start program.
• Provide staff and partner training on in-kind and Non-Federal Share. Provide staff and partner support on generating and processing in-kind.
• Monitor and report on NFS status. Work closely with Agency Fiscal Director to approve and monitor NFS generation.
• Maintain working knowledge Head Start Performance Standards and policies related to Non Federal Share.
• Encourage and support the participation of parents and community volunteers in classroom and program activities to facilitate the generation of Non-Federal Share.
• Make recommendations for staff training.

Skills/Qualifications:

• Must possess the minimum of a Bachelor’s Degree in Early Childhood Education, Education, Social Work or a related field. A minimum of 2 years’ management experience working in a non-profit environment. Head Start experience preferred.
• Must have demonstrated strong verbal and written communication skills. Must possess ability to seek solutions and solve problems.
• Must be computer proficient with a strong working knowledge of Microsoft Office Suite, data entry, and other computer operations.
• Pre-employment background check, drug screen and physical required.
• A current, valid driver’s license is required.

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Janitor

Duties:

• Maintain clean and sanitary center and classroom environments.
• Conduct daily playground inspection and complete daily checklist.
• Conduct daily inspection of outside of building. Remove trash and any hazards as needed. Report needed repairs.
• Make necessary repairs to equipment, furniture, etc. Report safety concerns or needed repairs to supervisor. Remove all safety hazards. Insure OSHA compliance.
• Maintain classroom sanitizer according to guidelines. Maintain all cleaning and restroom supplies. Report supply needs to the Supervisor.
• Maintain driveways, sidewalks and parking lots as assigned. Remove snow and ice or other hazards as needed to maintain safe conditions.
• Ensure clean and organized maintenance areas, supplies, and equipment.
• Operate floor machines, buffers, vacuums, hand tools, small power tools, and other equipment.

Skills/Qualifications:

• Must possess high school diploma or GED equivalent. Must possess at least one (1) year experience in custodial or maintenance work.

Physical Requirements:

• Including but not limited to standing and walking for long periods of time, as well as pushing, lifting, bending, climbing, reaching and kneeling. Ability to lift 50 pounds.

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Teacher
Stark County Community Action Agency is seeking to hire Teachers with a minimum of an Associate degree in Early Childhood Education (ECE) or a Bachelor degree in ECE or related field, to teach in the Head Start Program. 

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Teacher Assistant
Teacher Assistants with a minimum of an Associate degree in Early Childhood Education (ECE) are needed to teach in the Head Start Program. Must have a clean background check, and an insurable driver's license. An Excellent benefit package is offered. EEOE, DFWP 

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EHS Teacher
Early Head Start Program, will implement Infant/Toddler program curriculum and activities which take into consideration cultural, social, and economic backgrounds, emotional or physical disabilities, and individual style and pace of learning to ensure a holistic and comprehensive delivery of services. Minimum of a Associate Degree in Early Childhood Education with Infant/Toddler coursework and a minimum of four (4) months documented successful experience in an Infant/Toddler environment.

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Transportation Manager

Job Purpose:
Under general direction, plans, develops and implements, manages and monitors Head Start program operations providing assistance to assure staff performance, compliances with federal, state, local and agency regulations; provide training and technical assistance in areas of management, computers and software support, to assure quality programing. Provides back up support to the Head Start Director in carrying out administrative responsibilities, duties and perform any other duties as assigned.

Duties:

• Ensure the safe and efficient transport of Head Start children.
• Supervise Dispatcher, Bus Drivers, and Program Aides. Monitor driving abstracts annually.
• Oversee the development of efficient bus routes for all direct operated Head Start sites.
• Make regular visits to all sites providing transportation.
• Work with ERSEA Manager and Dispatcher for the efficient and appropriate placement of children on bus routes.
• Work with all component managers to address the needs of children during transport.
• Maintain knowledge of Stark County communities and street locations.
• Oversee maintenance of program busses and vehicles. Ensure vehicles maintain safety requirements at all times. Development of and monitoring of contracts with service providers.
• Procure all needed supplies for vehicles and bus garage.
• Management of agency vehicle schedules (Van Requests), key control and fuel card inventory.
• Maintain safe work place environment in the bus garage area in accordance with regulations and agency policies and procedures.
• Drive as a substitute bus driver when needed. Conduct all duties and responsibilities of a bus driver when driving.
• Report, in writing, to Human Resources all traffic moving violations or charges as required by state and federal rules.
• Maintain working knowledge Head Start Performance Standards and policies related to the transportation of children.
• Provide training for staff and parents, including all required training elements.
• Make recommendations for staff training. Provide opportunities for drivers to complete required driving certifications.
• Encourage and support the participation of parents and community volunteers in transportation and program activities to facilitate the generation of Non-Federal Share.
• Make recommendations for staff training.
• Maintain confidentiality in all areas for children, families, staff, and records.
• Attend all required trainings and in-services.
• Adhere to Agency personnel policies and procedures and Head Start performance standards.

Skills/Qualifications:

• Must possess high school diploma or GED equivalent, must be 21 years of age.
• Must possess a valid CDL license with a minimum Class B and SP endorsement and bus driver certificate and maintain throughout employment.
• Must maintain clean driving record according to requirements to maintain CDL and bus driver certificate.
• Must complete driver re-certification and driver road test as required.
• Proficient in basic computer skills such as data entry, email, spreadsheets.
• Ability to operate telephone, bus radio and basic office equipment.
• Must have demonstrated strong verbal and written communication skills.
• Must possess ability to seek solutions and solve problems.

Pre-employment background check, drug screen and physical required. Annual transportation physical required.

Intake Specialist

Stark County Community Action Agency (SCCAA) is seeking an Intake Specialist with outstanding direct customer service skills. Skills Required: strong oral, written, and interpersonal communication, skills to gather required information from clients, assist clients in completing paperwork, excellent phone etiquette, computer literate in Microsoft programs, data entry with attention to detail and good math skills. Responsible for accurate client assessments and determining income eligibility for programs. Work experience must include ability to work with a diverse population of clients and staff. Minimum education is a high school diploma and a post-secondary education is preferred.

Reliable transportation is a must. The position is 40+ hours per week Monday through Friday, with an occasional Saturday required.

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Secretary/Receptionist

Duties and Responsibilities:

• Greets, directs, and provides eligibility criteria/mandates to customers before they are assisted by Intake staff
• Advises customers of IVR and Walk-In appointment process
• Multi-line phone system - Respond to all incoming customer calls, answer questions and/or transfer calls to appropriate intake specialist or department
• Must be able to perform outstanding customer service to consumers by providing compassionate, active listening, and responding to customer's needs in a timely manner. Follow-through of promises made to consumers is expected
• Must be knowledgeable of and educates customers on all SCCAA program services as well as other agency program services to make proper customer referrals
• Must be able to multi-task, as it is required that various other duties are to be completed simultaneously while maintaining the front desk
• Must be able to provide clear and comprehensive answers to inquiries from customers

Skills and Specifications:

• Excellent verbal and written communication skills required
• The ability to multi-task effectively
• Understanding of diverse cultures
• Excellent organizational skills with the ability to prioritize workload and meet deadlines
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint)

Education and Experience:

• High School Diploma or GED and/or an associate degree in Social Work or related field from an accredited college or university; or a technical school certification and/or 5 years of equivalent work experience in social services
• Minimum of two (2) years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income customers

Energy Services Intake Specialist

Essential Functions:

• Greet customer, and provide face-to-face client assessments in their pursuit of obtaining assistance.
• Receive and screen applicant’s required paperwork for specific program applications, prior to the Intake Specialist interview.

Skills:

• Excellent verbal and written communication skills required.
• Excellent organizational skills with the ability to prioritize workload and meet deadlines
• Must have strong knowledge of a variety of computer software applications in word processing, spreadsheets, and presentations (MS Word, Excel, and PowerPoint).
• Knowledge of basic math functions.
• A current, valid driver’s license is required.

Education and Experience:

• High School Diploma or GED and/or an associate degree in Social Work or related field from an accredited college or university; or a technical school certification and/or 5 years of equivalent work experience in social services.
• Minimum of two (2) years of work experience in providing data entry and/or customer service in a social services agency or non-profit agency, exhibiting a passion for working with low-income clients.

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HWAP Program Director

Duties:

• Development and management of programmatic budgetary and financial oversight.
• Manage staff in all areas of administration, implementation of services and program compliance.
• Manage program outcomes and new program development, focusing on the needs of the community, using research forecasting trends and analyzing data to make program decisions.
• Maintain organization and program compliance with all applicable OSHA, DOE and HHS regulations governing HWAP operations.
• Provide technical assistance to contractors to insure understanding and implementation of expected HWAP performance.

Skills/Minimum Qualifications:

• Associate Degree in Construction or Business Management.
• Five years of experience in Home Weatherization Assistance Program (HWAP) administration or implementation.
• Ohio Weatherization Training Center, Building Performance Institute (BPI) and Quality Control Inspector (QCI) certified (preferred).
• Building Technology (e.g. heating, cooling and ventilation) experience preferred.
• At least three years of previous supervisory experience required.
• Must possess personal transportation and valid Ohio driver’s license for occasional travel within and outside of Ohio.

Pre-employment background, physical and drug test required.

Workforce Development Director

Significant Responsibilities:

• Provide strategic leadership and direction of Workforce Development operations and funded Initiatives.
• Develop and maintain knowledge of all CSBG legislative, regulatory and statutory guidelines.
• Oversee the day to day operations of Workforce Development operations, inclusive of assessing and monitoring effectiveness of staff performance initiatives utilizing quantifiable metrics.
• Develop and/or assist in the development of proposals and grant applications for new programs and expansion of programming.
• Establish and maintain meaningful working relationships with public and private sector entities and employers via personal visits to develop functional organization relationship and to provide for employment opportunities and placement of employment for clients in employment training initiatives.
• Network and communicate with various countrywide businesses, and employers to establish and maintain positive and effective relationships to support organizational collaborations and partnership.
• Assist in the identification of low-income community needs workforce training needs.
• Oversee the design and development of Workforce marketing brochures and material.
• Plans and conduct various community based forums (e.g. job fairs, business and community fairs and educational presentations).
• Assure the integrated collaboration and dissemination of program information and services to other Agency programs.
• Prepare, review and submits required reports detailing program performance and accountability for Board, Chief Executive Officer and various funders.
• Monitor program budget and financial status, and assure fiscal viability of operations.

Qualifications:

Education: Bachelor in Business Administration, and/or Human Resources, Industrial Psychology. Master’s degree in Business Administration; preferred.

Work Experience: Five to ten years of experience in business management or social services administrative management environment, with demonstrated planning experience and a minimum of four years of staff supervision.

Basic Skill: Excellent written and oral communication skills; decision-making ability and demonstrated experience in thorough knowledge and understanding of non-profit management. Experience and knowledgeable in Federal, State, and local governmental funding and budgetary development management experience. Demonstrated supervisory experience with the ability to interact with a wide variety of persons. Have knowledge and proficiency with computer skills. Ability to prioritized, initiate quick, and rational decisions.

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Youth Services Coordinator

General Responsibilities:

• Provide students with activities that promote their physical and intellectual development.
Coordinate the creating, planning and maintaining of a safe and healthy learning environment.
• To coordinate all activities involved with the safe and effective operations of enrichment and academic programs.
• Utilize positive strategies to support the social and emotional development of all the students.
• Assist and monitor students during program hours.
• Maintain accurate and up to date student and after school program records
• Supervise tutors and provide learning tools for promoting a positive environment
• Provide individual or group tutoring, including study skills, and mentor participants in the areas of academic support, test preparation and virtual online learning.
• Maintain tutoring files (class schedules, grades, remove and replace Tutorial Contact Sheets, supplies, forms, etc.).

Qualifications:

• The Coordinator must have a minimum of a Bachelor’s Degree and 2 years student services experience.
• It is preferred that the coordinator have experience in teaching, peer tutoring, mentoring, and leadership.

Data and Compliance Specialist

WORKING IN A PROGRAM TO ADDRESS INFANT MORTALITY:

Monitor and provide monthly reporting of Community Health Worker client pathway completion accuracy and consistency.

Provides system training to CCA supervisors and new CHWs. Provides technical assistance to the Care Coordination Agencies and referral partners specific to the Care Coordination System and Pathways HUB Model.

Reviews, writes and interprets monthly reports for funders and contracted agencies to evaluate progress of program goals and objectives.

Data management of billing process for Care Coordination Agencies. Participate in the coordination and oversight of CCA billing activity and system utilization including data cleaning and data preparation related to the billing processes.

Develops and implements the Pathways Community HUB Quality Improvement Plan; develops quality improvement strategies for CCAs and the HUB; initiates quality improvement cycle with HUB Director and Clinical Coordinator.

Conduct oversight and consultation with Care Coordination Agency Supervisors for Care Coordination Systems, Quality Improvement Metrics and program activities to ensure compliance with National Pathways Community HUB Certification Standards.

Ability to analyze and interpret large datasets using quality improvement methods and research methods. Analyzes data and prepare monthly reports for care coordination supervisors, SCCAA Board members and leadership, and HUB Program Committee on program productivity.

QUALIFICATIONS REQUIRMENTS:

• Bachelor’s Degree in a Health Management or related field (Master’s preferred) with two (2) years’ experience in program management and data analytics or equivalent combinations of experience and/or education;
• Experience with project evaluation, statistics, and medical terminology is critical. Computer and software literate with competence in MS Word and Excel, data entry, internet navigation and emai

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Clinical Coordinator

Significant Responsibilities:

• Implements operational guidelines and review with Care Coordination Agency partners;
• Provide monitoring and oversight of Care Coordination Agencies and assigned Community Health Workers;
• Coordinate services with other health and social service agencies;
• Assist in development and management federal, state and local grants;
• Reviews, evaluates and interprets client record, vital statistics and other data affecting client health and well-being in order to assess client needs and to develop client care plans;
• Monitor CHW data collection and operational compliance; reviews completed service protocols and pathways;
• Provides instruction and guidance to Community Health Workers to improve quality and quantity of service;
• Attend conferences, meetings, workshops and seminars as required.

Qualifications Requirements:

• Bachelor’s Degree in Social Service, Business Administration, Health Care or related field (Master’s preferred) with two (2) years’ experience in community service operation or equivalent combination of experience and/or training;

No Current Openings

Senior Aide (Part Time)

PROGRAM CONCEPT: The Telephone Reassurance Program is a brief, daily/weekly telephone call to an older adult to verify their well-being. The program is designed for individuals who live alone or feel isolated and serves as a lifeline to the senior population of the Stark County community to connect and provide needed beneficial services and resources.

DUTIES AND RESPONSIBILITIES

• Conduct assurance calls to program participants; provide welcoming communication;
• Maintain neat and accurate participant files and program documentation;
• Prepare and submit monthly reports;
• Develop and/or maintain a directory of current available social services for referral purposes.

SKILLS, ABILITIES, KNOWLEDGE AND SPECIFICATIONS

• Excellent verbal and written communication skills required
• Knowledge of various community based social services/providers
• Must have high level of interpersonal skills.
• Excellent organizational skills with the ability to prioritize workload

EDUCATION

• High School Diploma/GED, Associates Degree in Social or Human Services, preferred

Neighborhood Community Engagement Coordinator

POSITION CONCEPT: Under general direction, responsible for providing leadership, direction, support and coordination to the overall day to day operations of the newly funded Neighborhood Opportunities and Aspiration Collaboration (NOAC) Initiative

The initiative’s goal is to demonstrate that through capacity building and empowerment of families with guidance and targeted supportive services and utilization of a strategic social determinants of health pathway approach child poverty can be impacted.

The Neighborhood Community Engagement Coordinator will also oversee the functioning of up to three part time Community Navigators, and must be able to effectively and efficiently coordinate, manage, administer and support the start-up and ongoing operation of the NOAC initiative.

SIGNIFICANT RESPONSIBILITIES:

• Manage the day-to-day operational aspects of the NOAC Initiative as directed by the Chief Executive Officer.
• Coordinate and collaborate with the Harrisburg-Royal Neighborhood Association.
• Establish and maintain community collaborative partnerships with residents, educational institutions, early childhood providers, social services organizations, non-profit, business entities within the target neighborhood.
• Build meaningful relationship/connections with residents, education institutions, early childhood/daycare, social service organizations, non-profit organizations to support program coordination and service deliverables.
• Develop comprehensive mapping of the target neighborhood characteristics based upon assessment.
• Assume full responsibility for facilitation, implementation and achievement of NOAC project deliverables.
• Organize, direct and conduct community based residential meetings.
• Development of family and individual Pathway plans for self-sufficiency.
• Participate in the hiring, onboarding, training and support of Community Navigators
• Excellent written and verbal communication skills are a necessity

REQUIRED QUALIFICATIONS (Education, Training and /or Experience)

Bachelor’s Degree, with Masters preferred, with experience and emphasis in social work, volunteer management, community organizing and /or education or equivalent experience of 2-5 years in non-profit environment, with community development, and engagement experience essentially preferred. Valid Ohio Driver’s license, with reliable, and insured transportation for local travel; pre-employment background check and physical.